Service center Apple refused resident of Moscow in the warranty repair it iPhone X. the Man “drowned” is a water resistant smartphone and wanted to fix it at the expense of the company, but the manufacturer said that the owner himself is to blame. The Russian court, where asked the man, sided with Apple.
An iPhone owner X filed a suit about protection of the rights of the consumer, as denied Apple illegal. The fact that, according to the man, his smartphone was in the water less than a minute and at a depth of no more than a meter. While Apple claims that the iPhone X has a degree of water protection IP68. This means that the phone can be submerged up to two meters for up to 30 minutes, and nothing happens.
According to the plaintiff, if he has complied with all the conditions, and the protection did not work, blame the company. Therefore, the man demanded to reimburse him for the cost of the smartphone, to pay a penalty and to compensate moral harm.
IPhone X plaintiff experts service center but found the water. According to the logic of Apple, once it happened, then the owner does not comply with the requirements of water protection. And his testimony is unsubstantiated.
The court agreed with Apple and dismissed the men.
Read more •••