Apple has decided to roll official replacement program iPhone 7 and 7 Plus, launched in may. About this MacRumors reports with reference to representatives of the Genius Bar. According to the publication, in Cupertino chose to discontinue the provision of maintenance services, despite the absence of an effective method of solving problems.
“Last week Apple stopped to offer the fix [the problems] by removing internal document obliging the Genius Bar employees and authorized STS to provide consumers a free repair, writes MacRumors. — If the owner of the defective iPhone 7 not yet had time to go for repairs in time, this service will be delivered for a fee”.
At the moment it is unknown why Apple stopped providing repair services for the iPhone 7 and 7 Plus. Especially strange decision, the company looks at the background of the continuing stream of complaints coming from owners of the defective models, broken microphones that fail after installing iOS updates for 11.3.
Microphone not working iPhone
In may it became known that, in addition to a number of innovations and improvement of the safety system, iOS 11.3 broke microphones some copies of the iPhone 7 and 7 Plus. As shown by the analysis of the problem, in most cases, it manifested itself spontaneously and irrespective of any factors that allows with certainty the cause of the failure.