In the format of a dialogue with the user, Cortana can schedule appointments, find open meeting rooms and to check whether the people invited to the event Calendar (and add them if not). Although Cortana can do some of these things now, the current experience is more focused on one-time queries, and not on a joint conversation.

Microsoft attributed some of these achievements to his acquisition of Semantic Machines in 2018, the company that specializiruetsya on natural language processing.

The market for voice assistants, which is dominated by Amazon, Google, Microsoft and Apple is beginning to shift from information retrieval to actual performance of important tasks.

A study conducted in 2017, showed that most people use voice assistants only for a small number of tasks. This files most often for music, common questions, set alarms and check the weather.

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