It’s hard to imagine the likes of Apple.

Microsoft has suspended distribution of the latest update to Windows 10 because of the large number of complaints on file deletion in the result of the installation of update. In Microsoft promised to study the problem and recommend the victims to contact the company.

2 Oct Microsoft released a new build of Windows 10 1809 with the mass of innovations, including a “Conductor”. However, the update contained a critical bug where some users were deleted important files.

Users complaining on the Internet in the loss of gigabytes of their personal files. One of the victims said that his computer was removed 220 GB of important files, including photos and documents that he collected over a period of 23 years.

A user complained about the removal of the 220 GB of files

Microsoft responded to the problem report in four days. On 6 October the company officially commented on the situation and has suspended distribution of updates. The cause of the problem at the moment is not disclosed.

The problem is with the files in the folder “Documents”. It is assumed that it can be removed files that are not stored in the cloud storage OneDrive.

If your files were deleted due to upgrading to a new version of Windows 10, to communicate with Russian support Microsoft are 8-800-200-80-01.

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