Clients “Domy” I prefer to pay for communication services from the comfort of home. Today, 80% of subscribers to replenish the balance via online channels: website, personal office, mobile app “My Domy”, account number and banks.
The most popular way is to pay through the app banks on a more than 50% of the customers of the operator in Voronezh, Kursk, Lipetsk, Perm, Ryazan, Tver, Ufa, and Izhevsk.
Through the site, your personal account and mobile app operator pays every fourth user “Domi”. It is sufficient to link to the account Bank card. The most active users live in Saint-Petersburg, Irkutsk, Tomsk, and Rostov-on-don. In addition, the dashboard and app, you can choose the best tariff plan, to connect or suspend the service, take advantage of the promotion “12 days occasions for gifts” and chat with a support specialist via chat.
In 2019 “Domy” added payment through Google Pay and Apple Pay in a mobile application “My Domy” to fill the balance has become even easier. You just need to enter your card details and the owner. In addition, the system can bind multiple Bank cards. Payment is made by single touch, a confirmation via SMS is not required. To make a payment using an encrypted data, so it is not only one of the fastest, but one of the most safe payment methods.
To pay for the services “Domy” now you can account number, the mobile operator can charge a Commission for such payment.
“We want to make our services as comfortable, quick and affordable. The client does not need to think where to find out your balance and pay your bill, now all ways at hand. Enough to take a mobile phone and choose the option that he likes. Online payments save time. Our goal is to make as many payments were made remotely,” — emphasizes Svetlana Gorbunova, head of customer service b2c “Domy”.
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